Why I stopped being impressed by busy people

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For most of my working life, busy was the highest compliment you could pay a man.

For most of my working life, busy was the highest compliment you could pay a man. You said it about the people who mattered. He’s busy. She’s slammed. They’re underwater. We said it the way earlier generations might have said brave, or learned. It meant you were wanted. It meant the world had decided it needed more of you than there was of you to go around.

I spent thirty years inside that belief. I built systems for American Express, for Equifax, for airlines and banks and hotel chains, the kind of work where the calendar is the real org chart and the busiest man in the room is assumed to be the most important one. I was good at being busy. I had the full inbox and the back-to-back days and the particular tiredness that feels, at the time, like proof of something.

It took me a long while to notice that the people I most admired were not like this at all.


My father ran one of the largest steel companies in the world. More than a hundred thousand people across several countries, furnaces that never cooled, a business measured in the kind of numbers that don’t fit on a page. By the logic I had absorbed, he should have been the busiest man alive. He was not. He was unhurried in a way I found almost suspicious as a young man. He took long meals. He took me to Romania, and to other countries his work touched, and he walked through them slowly, as if there were no plane to catch. There usually was a plane to catch. He simply did not let it organize his face.

I assumed, for years, that this was a privilege of rank. That he had earned the right to move slowly by once having moved quickly. I no longer think that’s what it was. I think the slowness came first. I think he was effective because he was unhurried, not in spite of it. He had room in his head. A busy man has no room in his head, which is why he so often makes the expensive mistake and then has to be busy cleaning it up.


There is a kind of busyness that is real. A surgeon in a long operation is busy. A mother of small children is busy. A founder in the first hard year is busy. I have no argument with any of that. That busyness is pointed at something, and it ends.

The busyness I stopped admiring is the other kind. The permanent kind. The busyness that has become a personality, and then an alibi. If you are always busy, you never have to sit still long enough to ask whether any of it is going where you wanted to go. The full calendar starts as a symptom of an important life and slowly becomes a substitute for one. I have watched men I respect spend a decade being busy and arrive at the end of it having gone nowhere in particular, surprised, because the motion had felt so much like progress.

I include myself in this. I am not writing about other people. I spent good years confusing velocity with direction.


Romania is what changed me, though it took its time about it, the way Romania takes its time about everything. I lived in Galați for three years. It is an old place on an old river, and it does not perform urgency for anyone. When someone wanted to meet me, they would tell me they would come by during a particular week. Not an hour. Not even a day. A week, and they meant it warmly, and it always worked out. The first time it happened I thought I was being put off. It took me an embarrassingly long while to hear it correctly, which was: no single Tuesday is important enough to carve the whole month around. They were not less serious than the people I knew at home. About the things that mattered, family, a meal, a thirty-year friendship, they were far more serious. They had simply declined to be busy about everything else.

The Danube runs past that city the way it has for ten thousand years. It has somewhere to be. It is in no rush to get there. I used to find that idea sentimental. Now I find it instructive.


So I am no longer impressed when someone tells me how busy they are. I used to nod, the way you nod at an accomplishment. Now I hear it as a question the person hasn’t answered yet. Busy at what. Toward what. For whose benefit, and for how much longer.

The people who impress me now are the ones who have quietly arranged their lives so that they don’t have to be busy. That turns out to be the harder thing to build. Anyone can fill a day. Keeping a day open, on purpose, with the discipline to protect it, is the rarer skill, and the people who have it are almost never the ones telling you about their workload.

I do not hurry for anything now. If I miss a flight, I know there is another one after it. Not everything is a matter of life and death. Only life and death is, and we spend most of our years forgetting it.

The world is older than your deadline. It was here a long time before your calendar, and it will keep the same unhurried pace long after. You are allowed to keep that pace too. Most people wait until they are forced to. I would rather choose it.

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